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Présents dans le monde des semi-conducteurs, nous distribuons des équipements de contrôle et de métrologie et assurons les services associés (formation, maintenance, suivi, etc.) pour les fabricants de puces électroniques en Europe. Au service de nos clients, notre équipe met son énergie à apporter des solutions rapides à leurs demandes techniques. Résolument tournés vers l'accroissement de notre expertise, nous sommes reconnus comme efficaces par nos clients fidèles, chaque demande étant traitée avec le plus grand soin. La satisfaction de nos clients et le développement de nos collaborateurs sont pour nous une priorité.

The field service engineer guarantees the proper functioning on the hardware and software side of the systems our company supports. She/He is responsible for providing the most effective responses to enhance the customer satisfaction. The field service engineer is involved in the commissioning of new equipment, maintenance and repair of installed ones on customer site, providing remote support as necessary. The field service engineer may help supporting the Sales processes, by being the Voice of the Field and Voice of the Customer on hardware or software related matters. He may be also participating to conference, and sales show as needed. He/she receives assignments in the form of objectives with goals and manages the process by which to meet goals. Perform service visit in accordance with the objectives given without guidance. Supervise on-job training of new employees. Participate in company continuous quality improvement process proactively.

FSE ensure the service of our customers' tools that are under contract or warranty. You manage new installations, compliance, after-sales service and breakdown repairs at our customers. You join a team of senior service engineers, application engineers and sales forces, forming the triptych of the company's success.